Privacy policy

In order to give you, the consumer, a carefully chosen purchasing experience, Trendmsk runs this store and website, along with all associated information, material, features, tools, products, and services (the "Services"). Shopify powers Trendmsk, allowing us to offer you the services. When you visit, utilize, or make a purchase or other transaction using the Services, or when you communicate with us in any other way, we gather, use, and disclose your personal information in accordance with this Privacy Policy. This Privacy Policy governs the gathering, handling, and sharing of your personal data in the event that it conflicts with our Terms of Service.

Please carefully read our privacy statement. You attest that you have read this Privacy Policy and are aware of how your information is collected, used, and disclosed by using and accessing any of the Services.

Personal Information We Collect or Process

When we talk about "personal information," we mean data that can be used to identify you or another individual. Information that is gathered anonymously or that has been de-identified so that it cannot be used to identify you or be reasonably connected to you is not considered personal information. Depending on how you use the Services, where you live, and as allowed or mandated by applicable legislation, we may gather or handle the following categories of personal information, including inferences made from this information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information includes your IP address, other unique identifiers, and details about your device, browser, or network connection.
  • Usage data includes details about how and when you use the services, as well as information about how you interact with them.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, such as when you register, visit or utilize the Services, interact with us, or give us your personal data in any other way;
  • Automatically through the Services, including from your device when you visit our websites or use our goods or services, as well as through the use of cookies and related technologies;
  • From our partners or other third parties; from our service providers, including when we hire them to enable specific technologies and when they gather or handle your personal data on our behalf.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

Links to third-party websites and other online platforms may be provided by the services. You should read the terms and conditions and privacy and security policies of any websites you click on that are not under our affiliation or control. The accuracy, completeness, and dependability of the information contained on these websites, as well as their security and privacy, are not guaranteed by us and are not our responsibility. Information you share on third-party social networking sites and other public or semi-public venues may also be viewed by other users of the Services and/or users of those third-party platforms, with no restrictions on how we or a third party may use it. Except as stated on the Services, our inclusion of such links does not, by itself, indicate any endorsement of the material on such platforms or of their owners or operators.

Children's Data

We do not knowingly gather any personal data about children under the age of majority in your jurisdiction, and the services are not meant for use by minors. If you are the parent or legal guardian of a child who has given us their personal information, you can request that it be removed by contacting us using the information provided below. We do not actually know that we "share" or "sell" (as those words are defined in relevant legislation) the personal information of people under the age of sixteen as of the Effective Date of this Privacy Policy.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

The length of time we keep your personal information depends on a number of variables, including whether we need it to keep your account active, give you services, fulfill legal requirements, settle disputes, or enforce any relevant contracts and rules.

Your Rights and Choices

You may have some or all of the following rights about your personal information, depending on where you live. These rights, however, are not unqualified, may only be applicable in specific situations, and in some situations, we may reject your request in accordance with the law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

Any of these rights may be exercised as specified on the Services or by getting in touch with us using the information below. You can visit https://privacy.shopify.com/en to find out more about how Shopify uses your personal information and any rights you may have, including rights pertaining to data processed by Shopify.

If you exercise any of these rights, we won't treat you unfairly. As allowed or mandated by applicable legislation, we might need to confirm your identity before processing your requests. You may select an authorized agent to make requests on your behalf to exercise your rights in compliance with applicable laws. We will need verification from the agent that you have given them permission to act on your behalf before we will approve such a request, and you may need to confirm your identification with us directly. As required by applicable law, we will promptly address your request.

Complaints

Please use the information below to get in touch with us if you have any issues regarding the way we handle your personal data. Depending on where you reside, you may be able to file a complaint with your local data protection authority or use the contact information provided below to appeal our decision. A list of the relevant data protection supervisory authorities for the EEA is available here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

Unless the data transfer is to a nation that has been found to offer a sufficient degree of protection, we will rely on established transfer mechanisms such as the European Commission's Standard Contractual Clauses or any comparable contracts issued by the relevant competent authority of the UK, as applicable, if we transfer your personal information outside of the European Economic Area or the United Kingdom.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time for operational, legal, or regulatory reasons, as well as to reflect modifications to our practices. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact Information

Business Name: Trendmsk
Business Days: Monday – Friday (9:00 AM – 5:00 PM)
Chat Support: 24/7 Customer Support
Business Phone: +44 7482330597
Business Email: trendmskltd@gmail.com
Business Address: Office 1153, 85 Dunstall Hill, Wolverhampton WV6 0SR, United Kingdom